QUESTIONS?-

WE ARE HERE TO HELP

What jewelry concierge services do you offer?

Our jewelry concierge is a personalized and complimentary service designed to assist clients in finding or customizing their perfect piece!

How does the jewelry concierge service work?

It's effortless! Connect with us via email at [email protected] and share how we can be of help. From there, we'll take care of everything!

What if I don't know my size?

No worries! Connect with us via email at [email protected], and we'll gladly assist you in finding the perfect size.

What is the process for special orders?

Once you connect with a jewelry expert, we'll provide pricing and delivery time for your special order. You may also request a customization or redesign of something special you already own.

When can I expect my order?

Upon communicating with a jewelry expert, we'll provide pricing and production time details for your special order. Please note that timing and pricing may vary by designer.

What if I can't find what I'm looking for?

Simply send us an email at [email protected], and we'll connect you with a jewelry expert.

Do you offer in-store appointments?

Yes! Your personal stylist and jewelry expert is awaiting your arrival. Make your appointment and we will have a cappuccino hot and ready for when you get here.

What if I need help styling my jewelry?

We'd be delighted to help you style your jewelry box! To be matched with a personal stylist, click here.

Can I exchange my special order or get a refund?

Since special orders are made-to-order, they are final sale and cannot be refunded or exchanged.